Reservations

Reservation financials panel

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The FINANCIALS panel on the reservation detail drawer breaks out the money: gross revenue, channel fees, discounts, owner share, cleaning fee, city tax.

What's on the panel

Row What
Gross revenue Total amount the guest paid (or owes)
Channel fee Booking.com / Airbnb commission (when applicable)
Booking discount Promotion discount applied by the platform — e.g. "Promotion Discount -€54.40"
Net revenue Gross minus channel fee minus discount
Cleaning fee Per-stay cleaning charge
City tax Per-night per-guest
Owner share Configured % × Net (per per-property management fee)
Platform share Net minus Owner share

Booking discount

Hospitable's financialsJson.guest.discounts[] is already stored — promotion discounts, smart-pricing discounts, member discounts. Earlier the platform stored the data but didn't render it — operator saw a "missing money" gap between Gross and Net with no explanation.

the discount row renders with the same line item the platform sent (e.g. "Promotion Discount -€54.40"). If the row is missing, the discount isn't material on this reservation.

Guest breakdown

Below FINANCIALS, the RESERVATION panel shows the guest composition:

Field What
Adults Number of adults (from rawJson.guests.adult_count)
Children Number of children (child_count)
Infants Number of infants (infant_count)
Pets Number of pets (pet_count)

Earlier (pre- only the total "N guests" was shown — 74 reservations had children on prod with no operator-visible indication. the breakdown renders inline.

This matters because:

  • Cleaner can prep the right bed configuration (crib for infant, bunk for kids).
  • Welcome message can address "your family" appropriately.
  • City tax computes against adult count (not infants).

Guest book buttons

The reservation panel now has Open Guest Book + Regenerate Guest Book buttons.

  • Open Guest Book — opens the guest's personalized landing page in a new tab.
  • Regenerate Guest Book — rebuilds the page if operator edits property content + wants the guest's link to reflect.
Source: the FlatsBratislava operator manual.