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Activity Log

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The Activity Log is the audit trail of every significant action the system or an operator took — task created, task fired, message sent, code generated, teammate edited.

Activity Log

What's logged

  • System actions — task seeded, cron-fired, auto-resolve evaluated, Nuki PIN generated, WA message sent.
  • Operator actions — login, teammate edit, manual task trigger, payout marked paid.
  • Skipped actions — when an action returned skipped: true with a reason (the post- silent-skip surface).

Columns

  • Timestamp
  • Actor — system or operator name
  • Action — what happened (e.g. task.created, whatsapp.sent, nuki.codeGenerated)
  • Target — what entity was affected (task ID, reservation ID, teammate ID)
  • Resultok / failed / skipped
  • Details — JSON blob with context

Filters

  • Actor
  • Action type
  • Target entity
  • Date range
  • Result

Reading the log when investigating a task

If a guest says they didn't receive a message and you're trying to confirm it was sent:

  1. Find the task ID (from Operations Tasks or the reservation detail page).
  2. Filter Activity Log by Target = task:<id>.
  3. Walk through every row chronologically.
  4. The last row should be whatsapp.sent with result: ok. If it's result: skipped, the reason is in Details.

Silent skip is no longer silent

After the fix, when an action internally bails (e.g. WhatsApp sendReply skipped because the guest opted out), the Activity Log captures:

  • result: skipped
  • reason: "guest_opted_out" (or whatever the action returned)

Before the fix, this was invisible — the operator saw the task as done with no signal anything had been skipped.

Source: the FlatsBratislava operator manual.